VouchFirst legal

Cookie Policy

Last updated: 8/24/2026

This Cookie Policy explains how VouchFirst uses cookies and similar technologies when you visit or use our website and related services.

1. What Cookies Are

Cookies are small text files stored on your browser or device. They can help websites keep users signed in, remember preferences, measure site usage, and improve security and performance.

Similar technologies may include local storage, pixels, scripts, software development kits, and device or browser identifiers.

2. How We Use Cookies and Similar Technologies

VouchFirst may use these technologies to:

  • Keep accounts signed in and operate essential site features.
  • Remember cookie and privacy preferences.
  • Measure traffic, page views, referrals, and campaigns.
  • Understand how visitors navigate and interact with the Service.
  • Detect errors, crashes, abuse, fraud, and performance problems.
  • Improve usability, reliability, SEO, and search visibility.

3. Services We Use

ServiceCategoryPurposeCookies or storage
Viewed post indicatorFunctional preferenceRemembers ticket posts viewed in this browser so they can be clearly marked when you return to an artist ticket list.Outside the EEA, United Kingdom, and unknown locations, uses first-party local storage (vf:viewed-post-ids) for up to 500 post IDs. In the EEA, United Kingdom, and unknown locations, this feature does not use persistent browser storage.
Google Analytics 4 (GA4)AnalyticsMeasures visits, page views, referral sources, campaigns, and general usage patterns so we can improve VouchFirst.May use first-party cookies such as _ga and _ga_<measurement-id>.
Microsoft ClarityAnalyticsHelps us understand how visitors interact with pages through aggregated behavior data, including clicks, scrolling, and navigation patterns.May use first-party and third-party cookies, including _clck and _clsk.
PostHogAnalyticsCaptures product usage events, such as which features are used and how visitors navigate the Service, so we can understand behavior and improve VouchFirst.May use first-party cookies and browser storage, such as ph_*_posthog, to recognize a browser or device over time.
SentrySecurity and performanceDetects application errors, crashes, and performance problems so we can diagnose issues and keep the Service reliable.May process technical diagnostic information. It is not used by VouchFirst for advertising.
AhrefsSEO and visibilityHelps us understand search visibility, backlinks, rankings, and aggregated website traffic.Ahrefs Web Analytics is designed to operate without cookies or persistent identifiers by default.

These providers may process information such as pages visited, referral source, clicks, scrolling, browser and device details, approximate location, timestamps, error messages, stack traces, and performance data, depending on the service and our configuration.

We do not intentionally send passwords, payment card details, private message contents, ticket barcodes, QR codes, or unredacted ticket verification materials to analytics providers.

4. Essential and Optional Technologies

Essential technologies

Essential cookies and storage are used for functions such as account authentication, security, session management, and remembering your privacy choices. These technologies cannot always be disabled without affecting the Service.

We also use an approximate, IP-based location signal to decide which privacy notice and cookie consent experience to show you. This signal is not always accurate, for example if you use a VPN, proxy, or shared network connection. Where we cannot confidently determine your location, we default to the stricter European consent experience.

Analytics technologies

Google Analytics 4, Microsoft Clarity, and PostHog are used to understand how the Service is used and how it can be improved. In the European Economic Area, the United Kingdom, and Switzerland, we ask for consent before enabling these cookies. In other locations, these cookies may be enabled automatically, and you can opt out at any time using the cookie preferences link in the site footer.

Error monitoring and cookieless measurement

Sentry helps us diagnose technical problems. Ahrefs helps us measure SEO, search visibility, and aggregated traffic. These services are not used by VouchFirst to build advertising profiles.

VouchFirst currently does not use advertising cookies.

5. Your Cookie Choices

Where a consent banner is shown, you may accept or reject optional analytics cookies before they are enabled. Rejecting optional cookies does not prevent you from using the core features of VouchFirst.

In locations where a consent banner is not shown, optional analytics cookies may already be active. You can still control them at any time using the cookie preferences link in the site footer.

You can also block, delete, or limit cookies through your browser settings. Deleting cookies may sign you out or reset saved preferences.

Your browser settings may also allow you to restrict third-party cookies or send privacy signals. Availability and effect depend on your browser and location.

6. Third-Party Processing

Google, Microsoft, PostHog, Sentry, and Ahrefs may process information under their own privacy policies, terms, and data-processing practices. Their processing locations and retention periods may differ from ours.

For more information about how VouchFirst handles personal information, please read our Privacy Policy.

7. Changes to This Policy

We may update this Cookie Policy when we change our technology, providers, consent controls, or legal obligations. The updated page will show a revised “Last updated” date.

8. Contact

Questions about cookies or privacy can be sent to:

Operator: VouchFirst
Contact: [email protected]